The case against ISO 9000
Seddon, John2000
Book
Total copies: 1
In this book, John Seddon shows how the ISO standards are not only failing to deliver the improved quality they promise, but in most cases are actually damaging the companies that have implemented them.
Main title:
The case against ISO 9000 / John Seddon.
Author:
Edition:
[New ed.].
Imprint:
Dublin : Oak Tree, c2000.
Collation:
xii, 188p. : ill. ; 23 cm.
Variant title:
Other title: In pursuit of quality
Notes:
Previous ed.: published as In pursuit of quality. 1997.Includes bibliographical references and index.
ISBN:
9781860761737 (pbk)
Dewey class:
658.562R658.562Se(000)
Local class:
658.562Se
Language:
English
Added title:
BRN:
829989