Raving fans : a revolutionary approach to customer service
Blanchard, Kenneth H.1998
Books, Manuscripts
Main title:
Raving fans : a revolutionary approach to customer service / Ken Blanchard & Sheldon Bowles.
Imprint:
London : HarperCollinsBusiness, 1998.
Collation:
x, 137 p. ; 20 cm.
Notes:
Originally published: New York, N.Y. : Morrow, 1993.
ISBN:
0006530699
Dewey class:
658.812658.812
Language:
English
Subject:
BRN:
120400